HomeBlog › The Recorded Statement: What Adjusters Are Listening For

The Recorded Statement: What Adjusters Are Listening For

A friendly adjuster calls two days after the crash: "Just need a quick recorded statement to process your claim." Legal-advice forums are full of people who learned what that recording was for.

Plain-English answers to the questions crash victims actually ask.

The asymmetry

You generally owe cooperation to your own insurer under your policy contract. The other driver's insurer has no such claim on you — their recorded statement is evidence-gathering for the party that pays if you win.

What they're listening for

What to do instead

Decline politely: "I'm not giving a recorded statement; the police report number is X." Give your own insurer the facts it's owed — date, location, vehicles, report number — and keep injury talk to "still being evaluated" until treatment actually concludes. If you've hired an attorney, all of this routes through them, which is half the value of having one.

Sources & further reading

Just crashed? Start with What To Do After a Car Accident, or find local guidance on your city page.