Home › Blog › Do You Have to Talk to the Other Driver’s Insurer? (No)
A friendly adjuster from the other driver’s company calls a day or two after the crash: "Just need a quick recorded statement to get your claim moving." The short answer to whether you have to give one is no.
Your own auto policy includes a duty to cooperate with your insurer: give them the facts, the report number, and reasonable information. The other driver's insurer has no contract with you. Their adjuster works for the company that pays if you win, so their recorded statement is evidence-gathering, not customer service.
"I'm not going to give a recorded statement. I can give you the police report number — it's [number] — and you can direct questions there." You can also simply route everything through your own insurer or an attorney. Declining is not suspicious and it does not stop a legitimate claim from being processed.